Update regarding COVID-19 Situation

Dear Customer,


With reference to the ongoing context of COVID-19, social distancing is proving to be an effective tool for preventing the spread of this virus. As an organization based on the vision to build a sustainable world for future generations, making responsible decisions now, has become more imperative than ever.

At Capes, the health & safety of our team members & the communities we serve are our top priority. To promote and follow the guidelines laid down by the government officials, we have halted work at our office & warehouse in Mumbai and encouraged work from home wherever possible. This means we have paused dispatching orders from the 21st of March and will resume shipping till deem fit by the government of Maharashtra and India.

 

Update: As per the current updated guidelines from the government of Maharashtra for Lockdown 3.0 starting from the 4th of May 2020, we are not yet permitted to open up our warehouse and dispatch orders as both our office & warehouse are located in the Mumbai Metropolitan Region where the relaxations laid down by the Central Government are not applicable. We will update you with any further changes to this decision & start shipping out orders as soon as possible.

 As a gesture of giving back, we have donated 5% of our gross revenue from all orders placed within the first lockdown period [25th March to 14th April]. In addition, we're giving you, our community, 15% off on your order. The offer will end soon, no code is required & discount will be automatically applied at checkout. Additionally, we have temporarily suspended COD (cash on delivery). In these challenging times, we request for your cooperation, support and understanding. For any order related queries, please reach out to our support team.

But more importantly, our country heavily relies on small and medium enterprises (SME's) for employment and tax collection. So we urge our community to buy & support whatever you feel necessary, from a SME, so they can further help and take care of their team members and the families dependent on them. They need you now more than ever.

Together, we'll come out stronger on the other side, till then, stay where you are, practice social distancing, keep yourself & your families safe.


- Team Capes India